{"id":16,"date":"2025-09-27T10:05:06","date_gmt":"2025-09-27T03:05:06","guid":{"rendered":"https:\/\/ytetanhong.123websitedev.com\/?page_id=16"},"modified":"2025-09-27T10:14:54","modified_gmt":"2025-09-27T03:14:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/colombo-lubricant.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div class=\"row\"  id=\"row-331136746\">\n\n\t<div id=\"col-1099828247\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 \u0111\u1ed5i tr\u1ea3 c\u1ee7a ch\u00fang t\u00f4i c\u00f3 hi\u1ec7u l\u1ef1c trong <strong>30 ng\u00e0y<\/strong>. N\u1ebfu \u0111\u00e3 qu\u00e1 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua h\u00e0ng, ch\u00fang t\u00f4i r\u1ea5t ti\u1ebfc s\u1ebd kh\u00f4ng th\u1ec3 cung c\u1ea5p cho b\u1ea1n ho\u00e0n ti\u1ec1n \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c \u0111\u1ed5i s\u1ea3n ph\u1ea9m.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3, s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n ph\u1ea3i<strong> ch\u01b0a qua s\u1eed d\u1ee5ng<\/strong> v\u00e0 \u1edf trong t\u00ecnh tr\u1ea1ng gi\u1ed1ng nh\u01b0 khi b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c. S\u1ea3n ph\u1ea9m c\u0169ng ph\u1ea3i \u0111\u01b0\u1ee3c gi\u1eef trong <strong>bao b\u00ec g\u1ed1c.<\/strong><\/p>\n<p>M\u1ed9t s\u1ed1 lo\u1ea1i h\u00e0ng h\u00f3a s\u1ebd <strong>kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3,<\/strong> bao g\u1ed3m:<\/p>\n<p>H\u00e0ng d\u1ec5 h\u1ecfng nh\u01b0 th\u1ef1c ph\u1ea9m, hoa, b\u00e1o ho\u1eb7c t\u1ea1p ch\u00ed.<\/p>\n<p>C\u00e1c s\u1ea3n ph\u1ea9m mang t\u00ednh c\u00e1 nh\u00e2n ho\u1eb7c v\u1ec7 sinh, v\u1eadt li\u1ec7u nguy hi\u1ec3m, ch\u1ea5t l\u1ecfng ho\u1eb7c kh\u00ed d\u1ec5 ch\u00e1y.<\/p>\n<p>C\u00e1c m\u1eb7t h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 kh\u00e1c bao g\u1ed3m:<\/p>\n<p>Th\u1ebb qu\u00e0 t\u1eb7ng<\/p>\n<p>Ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 t\u1ea3i xu\u1ed1ng<\/p>\n<p>M\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe v\u00e0 c\u00e1 nh\u00e2n<\/p>\n<p>\u0110\u1ec3 ho\u00e0n t\u1ea5t vi\u1ec7c \u0111\u1ed5i tr\u1ea3, ch\u00fang t\u00f4i y\u00eau c\u1ea7u <strong>h\u00f3a \u0111\u01a1n ho\u1eb7c b\u1eb1ng ch\u1ee9ng mua h\u00e0ng<\/strong>.<\/p>\n<p>L\u01b0u \u00fd: Vui l\u00f2ng kh\u00f4ng g\u1eedi s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i tr\u1ef1c ti\u1ebfp cho nh\u00e0 s\u1ea3n xu\u1ea5t.<\/p>\n<h2>M\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p ch\u1ec9 \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n m\u1ed9t ph\u1ea7n<\/h2>\n<p>S\u00e1ch c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 s\u1eed d\u1ee5ng r\u00f5 r\u00e0ng.<\/p>\n<p>CD, DVD, b\u0103ng VHS, ph\u1ea7n m\u1ec1m, tr\u00f2 ch\u01a1i \u0111i\u1ec7n t\u1eed, b\u0103ng cassette ho\u1eb7c \u0111\u0129a than \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1edf.<\/p>\n<p>S\u1ea3n ph\u1ea9m kh\u00f4ng \u1edf t\u00ecnh tr\u1ea1ng ban \u0111\u1ea7u, b\u1ecb h\u1ecfng ho\u1eb7c thi\u1ebfu linh ki\u1ec7n kh\u00f4ng do l\u1ed7i c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p>B\u1ea5t k\u1ef3 m\u1eb7t h\u00e0ng n\u00e0o \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i sau <strong>30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y giao h\u00e0ng.<\/strong><\/p>\n<h2>Ho\u00e0n ti\u1ec1n<\/h2>\n<p>Khi ch\u00fang t\u00f4i nh\u1eadn v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c email th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m. Ch\u00fang t\u00f4i c\u0169ng s\u1ebd th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c <strong>ch\u1ea5p thu\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i ho\u00e0n ti\u1ec1n.<\/strong><\/p>\n<p>N\u1ebfu \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, kho\u1ea3n ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n v\u1ec1 <strong>th\u1ebb t\u00edn d\u1ee5ng ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n g\u1ed1c<\/strong> c\u1ee7a b\u1ea1n trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.<\/p>\n<h2>Ho\u00e0n ti\u1ec1n ch\u1eadm ho\u1eb7c ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c<\/h2>\n<p>N\u1ebfu b\u1ea1n ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n ho\u00e0n l\u1ea1i:<\/p>\n<p>Ki\u1ec3m tra l\u1ea1i t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng.<\/p>\n<p>Li\u00ean h\u1ec7 v\u1edbi c\u00f4ng ty ph\u00e1t h\u00e0nh th\u1ebb t\u00edn d\u1ee5ng c\u1ee7a b\u1ea1n (c\u00f3 th\u1ec3 m\u1ea5t m\u1ed9t th\u1eddi gian \u0111\u1ec3 ho\u00e0n ti\u1ec1n ch\u00ednh th\u1ee9c \u0111\u01b0\u1ee3c ghi nh\u1eadn).<\/p>\n<p>Ti\u1ebfp theo, li\u00ean h\u1ec7 v\u1edbi ng\u00e2n h\u00e0ng c\u1ee7a b\u1ea1n (th\u01b0\u1eddng s\u1ebd m\u1ea5t m\u1ed9t th\u1eddi gian x\u1eed l\u00fd tr\u01b0\u1edbc khi kho\u1ea3n ho\u00e0n ti\u1ec1n \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb).<\/p>\n<p>N\u1ebfu b\u1ea1n \u0111\u00e3 l\u00e0m t\u1ea5t c\u1ea3 c\u00e1c b\u01b0\u1edbc tr\u00ean m\u00e0 v\u1eabn ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua email:<strong> {email address}.<\/strong><\/p>\n<h2>S\u1ea3n ph\u1ea9m gi\u1ea3m gi\u00e1<\/h2>\n<p>Ch\u1ec9 nh\u1eefng s\u1ea3n ph\u1ea9m <strong>gi\u00e1 g\u1ed1c<\/strong> m\u1edbi \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ho\u00e0n ti\u1ec1n. S\u1ea3n ph\u1ea9m gi\u1ea3m gi\u00e1 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n.<\/p>\n<h2>\u0110\u1ed5i s\u1ea3n ph\u1ea9m<\/h2>\n<p>Ch\u00fang t\u00f4i ch\u1ec9 thay th\u1ebf s\u1ea3n ph\u1ea9m n\u1ebfu ch\u00fang b\u1ecb <strong>l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng<\/strong>.<br \/>N\u1ebfu b\u1ea1n c\u1ea7n \u0111\u1ed5i sang c\u00f9ng m\u1ed9t s\u1ea3n ph\u1ea9m, vui l\u00f2ng g\u1eedi email \u0111\u1ebfn <strong>{email address}<\/strong> v\u00e0 g\u1eedi h\u00e0ng v\u1ec1 \u0111\u1ecba ch\u1ec9:<strong> {physical address}.<\/strong><\/p>\n<h2>Qu\u00e0 t\u1eb7ng<\/h2>\n<p>N\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 <strong>qu\u00e0 t\u1eb7ng<\/strong> khi mua v\u00e0 \u0111\u01b0\u1ee3c g\u1eedi tr\u1ef1c ti\u1ebfp \u0111\u1ebfn b\u1ea1n, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c <strong>m\u00e3 qu\u00e0 t\u1eb7ng<\/strong> c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u1ee9ng v\u1edbi s\u1ea3n ph\u1ea9m tr\u1ea3 l\u1ea1i. Sau khi ch\u00fang t\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, m\u00e3 qu\u00e0 t\u1eb7ng s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn b\u1ea1n.<\/p>\n<p>N\u1ebfu s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u l\u00e0 qu\u00e0 t\u1eb7ng khi mua, ho\u1eb7c ng\u01b0\u1eddi t\u1eb7ng \u0111\u00e3 nh\u1eadn s\u1ea3n ph\u1ea9m v\u00e0 sau \u0111\u00f3 \u0111\u01b0a cho b\u1ea1n, ch\u00fang t\u00f4i s\u1ebd ho\u00e0n ti\u1ec1n cho ng\u01b0\u1eddi t\u1eb7ng v\u00e0 h\u1ecd s\u1ebd bi\u1ebft v\u1ec1 vi\u1ec7c tr\u1ea3 h\u00e0ng.<\/p>\n<h2>G\u1eedi h\u00e0ng \u0111\u1ed5i tr\u1ea3<\/h2>\n<p>\u0110\u1ec3 tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m, vui l\u00f2ng g\u1eedi v\u1ec1 \u0111\u1ecba ch\u1ec9:<strong> {physical address}.<\/strong><\/p>\n<p>B\u1ea1n s\u1ebd ph\u1ea3i t\u1ef1 chi tr\u1ea3 <strong>ph\u00ed v\u1eadn chuy\u1ec3n<\/strong> khi g\u1eedi tr\u1ea3 h\u00e0ng. Ph\u00ed v\u1eadn chuy\u1ec3n kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i. N\u1ebfu b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n, chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c tr\u1eeb v\u00e0o kho\u1ea3n ho\u00e0n ti\u1ec1n.<\/p>\n<p>T\u00f9y theo n\u01a1i b\u1ea1n s\u1ed1ng, th\u1eddi gian \u0111\u1ec3 s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 \u0111\u1ebfn tay b\u1ea1n c\u00f3 th\u1ec3 kh\u00e1c nhau.<\/p>\n<p>N\u1ebfu b\u1ea1n tr\u1ea3 l\u1ea1i c\u00e1c m\u1eb7t h\u00e0ng c\u00f3 gi\u00e1 tr\u1ecb cao, ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n c\u00f3 m\u00e3 theo d\u00f5i ho\u1eb7c mua b\u1ea3o hi\u1ec3m v\u1eadn chuy\u1ec3n. Ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m b\u1ea1n g\u1eedi tr\u1ea3.<\/p>\n<h2>C\u1ea7n h\u1ed7 tr\u1ee3?<\/h2>\n<p>Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua email: {email} \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p m\u1ecdi th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 \u0111\u1ed5i tr\u1ea3.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Colombo lubricant - 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